Ixigo Extends Partnership With Phonepe To Cover Booking Services For Flights, Buses, And Trains

Ixigo Extends Its Dedicated Partnership With Phonepe To Cover Booking Services

Three points you will get to know in this article:

  • Ixigo partners with PhonePe for travel bookings.
  • Enhanced offerings for 540M+ users: flexible bookings, instant refunds, discounts.
  • Focus on Tier 2 and Tier 3 cities for affordable travel options.

Enhanced Partnership with PhonePe

ixigo logo

Online travel agency ixigo has expanded its exclusive partnership with UPI payment giant PhonePe. Initially focused solely on train bookings, this partnership now includes flight and bus bookings via the PhonePe app. This expansion incorporates ixigo Flights for flight reservations and AbhiBus for bus bookings, while also enhancing its existing collaboration with ConfirmTkt for train services.

The collaboration between ixigo and PhonePe will provide more than 540 million PhonePe users with a seamless experience for booking flights, trains, and buses, along with utility services. Travelers will benefit from easier payment methods and attractive discounts on their reservations. Moreover, PhonePe users can access premium features and value-added services from the ixigo Group, including ixigo Assured (Free Cancellation), ixigo Assured Flex, and Abhi Assured. These offerings enable users to book tickets that are fully flexible and freely reschedulable, along with instant refunds in case of cancellations.

Emphasis on Tier 2 and Tier 3 Cities

Aloke Bajpai, the Group CEO of ixigo, highlighted the significance of this partnership in enhancing travel services for users in Tier 2 and Tier 3 cities. “We are excited to team up with PhonePe to extend our travel booking solutions to their expansive user base. This collaboration is poised to benefit travelers from Tier 2 and Tier 3 cities, capitalizing on ixigo’s diverse products and offerings aimed at the next billion users, and leveraging PhonePe’s increasing presence in smaller towns and its expertise in fintech. Our joint effort aims to enhance the accessibility, affordability, and convenience of travel bookings for millions of Indians,” stated Bajpai.

Leadership Perspective

“We are thrilled to announce our partnership with the ixigo Group to provide flight, train, and bus booking options on PhonePe. As disposable incomes increase and the aspirations of Indian travelers grow, we are witnessing a rapid uptake of our travel services. The ixigo, ConfirmTkt, and AbhiBus apps offer a superior customer experience, perfectly suited to meet the evolving travel requirements of Indians,” stated Sameer Nigam, Founder & CEO of PhonePe.

Background: Innovative Travel Solutions

Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a tech company dedicated to helping Indian travelers plan, book, and organize their trips involving trains, flights, buses, and accommodations. ixigo aids travelers in making informed travel choices by utilizing artificial intelligence, machine learning, and data science-driven advancements. It boasts a user base of over 42.9 crore Annual Active Users in Fiscal 2023.


In a strategic move, ixigo has expanded its partnership with PhonePe to provide comprehensive travel booking services to over 540 million users. This collaboration now encompasses flight and bus bookings in addition to train reservations. The enhanced offerings include flexible booking options, instant refunds, and attractive discounts. Both companies aim to cater to users in Tier 2 and Tier 3 cities, enhancing accessibility and affordability. The synergy between ixigo’s travel solutions and PhonePe’s fintech expertise promises an improved travel experience for millions of Indians, aligning with evolving travel preferences and aspirations.

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