Products from Personal Touch Skincare are sold on the majority of Indian marketplaces, including Nykaa, Amazon, Flipkart, and others. The company boasts a 57% retention rate and has sold 7 lakh units in just two years. They offer 38 SKUs in all, and the top three are the youth burst moisturizer, mucin moist serum, and face bath. More over half of total revenue comes from these three units.
In 2022, Personal Touch Skincare was founded. Their “Not Just SPF” sunscreen includes ceramides, hyaluronic acid, and snail mucin. The cost is ₹1,599. The founder’s cousin runs the production facility in Baddi, Himachal Pradesh, where all of their products are produced. The company’s own website accounts for 94% of its sales.
The company’s net revenue for FY22–23 was ₹1.53 crores. In FY23-24, this was followed by ₹16.18 Crores in net revenue and ₹20.55 Crores in gross revenue. The company has made ₹12 crores in sales thus far in FY24–25, and they anticipate finishing the year with ₹22 crores in gross revenue and ₹20 crores in net revenue.
With an EBITDA of 5.05% and a profit after tax of 1.54% in FY23–24, Personal Touch Skincare made almost ₹25 lakhs. As of November 2024, they have realized profits of ₹1.22 crores, and their EBITDA is 14.52% positive. To boost these profits, the founders focused on a number of efficiencies, such as marketing expenditure and the RTO rate, which was reduced from 7.5% to 6.16%.
The business completed 12,000 orders via their website in November 2024, generating ₹1.65 crores in gross revenue and ₹1.32 crores in net income. The company reduced its marketing expenditures from 43% of revenue in its first year to less than 30%. Most of it was used for community building and influencer marketing, the creators added.
According to unit economics, the company’s EBITDA is 12.34% after paying 15% GST on its items, 29.3% for COGS, 29.61% for marketing, 6.62 percent for shipping, and 7.13% for other expenses. After the discount, their company’s average order value is ₹1,450.