Key Highlights
Swiggy’s delivery boy was accused of abusing a woman in Bangalore
The company apologized and offered a free Swiggy coupon of Rs. 200
The victim snatched the food packet and closed the door
Online food ordering and delivery startup, Swiggy, is in trouble after a delivery boy of the company abused women in Bangalore. Soon after the incident, the company apologized and offered a free Swiggy coupon of Rs. 200 ($3). The woman described this whole incident over a Facebook post and demanded an apology.
According to the reports, the delivery boy allegedly forced himself on her, demanding sexual favours from her. First, the victim couldn’t understand what that delivery boy was saying. But soon she realized that he was abusing her and saying vulgar things to her repeatedly. The victim snatched the food packet and closed the door.
Surprisingly, the company wrote her a short apology note and offered her Rs. 200 coupons. After following the complaint, Swiggy again apologized and gave assurance of strict action against the accuser. The company said, “Customer safety and protection is most important to us at Swiggy, and we have zero tolerance towards such immoral behaviour. Ever since we were aware of the incident, we have been in touch with the victim. We have provided our complete support and investigation towards this case and have suspended the delivery partner. Media has wrongly reported the fact that Rs. 200 coupon was a compensation it was just a replacement for her order. Swiggy undoubtedly remains dedicated to bringing consumer safety.”