Zomato takes the assistance of a professional psychiatrist to counsel employees and deliver executives

zomato payment - startup article

Key Highlights

Zomato has hired Dr. Rohit Garg, a professional psychiatrist to provide counseling to employees especially delivery executives.

Ant Financial has taken a 10% stake of Zomato worth around $2 Billion.

Rohit Garg is also counseling Zomato employees across the team two to three times a week. 

Discipline and sincerity are key ingredients for the success of any individual and organization. Lacking which may cause a catastrophic situation to the output of business and life. Same happened with the food order and delivery Unicorn Zomato a few weeks back in December 2018 when a delivery executive of Zomato was caught on camera eating customer’s food which he was scheduled to deliver. This news along with video clip got viral on complete social media due which Zomato was greatly criticized for its poor working conditions.

Zomato is one of the fastest growing food delivering and ordering platform in India with a strong workforce of 150,000 people who operate in different Indian cities. It has around 75,000 food business operators in form of restaurants, kitchen, and hotels. It also has a collection of comely dine out restaurants in popular cities of India.

With the initiation of 2019 Zomato has taken a bright initiative related to its employees. As according to Zomato CEO Mr. Deepinder Goyal, Zomato has hired Dr. Rohit Garg a professional psychiatrist to provide counseling to employees especially delivery executives. The main reason for taking this step is to know in details about the problems of its riders and sensitize them to Zomato’s business. Goyal added, “We believe that strong mental health plays a significant role in productivity and the overall quality of work life, across all levels and stakeholders within the organization.”

Apart from counseling delivery executives, Garg is also counseling Zomato employees across the team two to three times a week. 

On putting a glance at the business structure of Zomato, it is a direct competition to Swiggy, Uber Eats, and Foodpanda. Recently the company has raised $210 Million from Ant Financial, Alibaba’s payment affiliate. Ant Financial has taken a 10% stake of Zomato worth around $2 Billion. Zomato had also raised an additional $150 Million from same Ant Financial at end of 2018.

By method of counselling Zomato is expecting to encourage employees to value the business of Zomato and understand their roles and work ethics. They would be able to understand how a company is directly related to them and how their works effects on the company’s reputation directly. It could be a solution to the company’s problem. Stay connected with us for latest updates!

Himanshu Gupta

Start typing and press Enter to search

Shopping Cart