In the midst of the ongoing turmoil and insolvency processes at BYJU’S, the edtech startup’s Android app has been removed from the Play Store.

A rapid look at the Play Store reveals no results for BYJU’S main app.  Nonetheless, three other applications – “Think and Learn Premium App”, the credit processing platforms “TL Pay” and “TL Collect” – remain visible.

It is worth mentioning that the BYJU’S app can still be found on Apple’s App Store, but it suffers from backend problems that have made essential features inoperable across platforms.

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As per sources, existing users are facing difficulties in accessing paid subscriptions or video content, and many SEO-optimized pages on the BYJU’S website have become unavailable.

Moreover, the website of the edtech platform has been simplified to a basic landing page. Key services, such as free sessions for students in classes four to nine and the BYJU’S Early Learn programme, are currently displaying server errors.

The report states that the disruption was caused by outstanding payments to Amazon Web Services (AWS), which powers the company’s cloud infrastructure.  According to another report by Economic Times, the app was removed from the Play Store because of “disruptions in payments for its services”.

Media has contacted Byju Raveendran, the founder of BYJU’S, for his comments on the issue.  The tale will be revised upon getting a reply.

This occurs while BYJU’S has been attempting to put out fires on various fronts.  Over the last three years, the edtech startup has faced several controversies, such as multiple layoffs, increasing losses, delays in financial statement submissions, legal disputes, regulatory investigations, and more.

The founders of the company have engaged in a public dispute with its investors and creditors.  The most significant setback occurred when the company ceased payments on its $1.2 billion term loan B (TLB) in 2023, compelling lenders to pursue legal action in multiple courts worldwide.

The edtech major, previously valued at $22 billion, is currently undergoing insolvency proceedings that commenced last year when the Board of Control for Cricket in India (BCCI) petitioned the National Company Law Tribunal (NCLT) to recover INR 158 crore in outstanding payments related to a sponsorship deal.

The situation rapidly escalated as additional creditors became involved and aimed to liquidate the firm in order to recoup their outstanding payments.  In the aftermath, the tribunal designated Pankaj Srivastava as the interim resolution professional (IRP) to manage the proceedings.