Paytm Payments Services receives RBI authorisation for offline and cross border payment

Paytm Payments Services receives RBI authorisation for offline and cross border payment

Three points you will get to know in this article:

1. Paytm has received final RBI approval to operate as a payment aggregator for offline and cross-border transactions.

2. The approval enables Paytm to offer unified payment aggregation across online.

3. Paytm now joins a limited group of fully regulated payments.

Overview of RBI’s Authorisation to Paytm Payments Services Limited

We recognise the significance of the Reserve Bank of India’s approval granted to Paytm Payments Services Limited (PPSL) to operate as a payment aggregator for offline and cross-border payments. This authorisation represents a major regulatory milestone, positioning Paytm among a limited group of fully compliant payment aggregation platforms capable of supporting online, physical, and international transactions under a unified regulatory structure.

By securing this approval, PPSL has effectively completed its regulatory framework for payment aggregation, strengthening operational certainty and expanding its service portfolio for merchants across India and global markets.

What the Offline Payment Aggregator Approval Enables

We see the offline payment aggregator authorisation as a critical step in addressing the needs of brick-and-mortar merchants, including retailers, hospitality providers, transport operators, and service professionals. This approval allows PPSL to aggregate payments made through physical point-of-sale systems, QR codes, and other in-person payment interfaces.

The regulatory clearance ensures that offline transactions processed by Paytm comply with RBI-mandated standards for security, settlement, and merchant onboarding, reinforcing trust across the merchant ecosystem.

Cross-Border Payment Aggregation: Expanding Global Reach

The cross-border payment aggregation approval enables PPSL to facilitate both inbound and outbound international transactions. We note that this capability is essential for merchants engaged in exports, imports, international services, subscriptions, and global e-commerce.

With this authorisation, Paytm can support regulated cross-border flows while adhering to foreign exchange management norms, compliance checks, and reporting requirements, providing merchants with a compliant gateway to international markets.

Regulatory Journey and Timeline

We acknowledge that this approval follows a structured regulatory journey. Paytm’s earlier application for a payment aggregator licence was returned in November 2022, prompting the company to realign its compliance framework. The reapplication in September 2024 and subsequent in-principle approval in August 2025 laid the foundation for the final authorisation now granted by the RBI.

This progression underscores the importance of regulatory alignment and sustained engagement with financial authorities in India’s payments sector.

Impact on Merchants and the Digital Payments Ecosystem

We anticipate that this approval will enable Paytm to deliver expanded payment solutions tailored to diverse merchant needs, including omnichannel commerce, international settlements, and physical retail acceptance. Merchants benefit from regulatory assurance, scalable infrastructure, and access to both domestic and global customers.

At an ecosystem level, this development contributes to greater formalisation and compliance within India’s rapidly evolving digital payments landscape.

Financial Performance Context

We consider the financial performance reported alongside this announcement to be an important context. Paytm recorded ₹2,061 crore in revenue from operations in Q2 FY26, reflecting year-on-year growth from ₹1,659 crore. This increase highlights continued traction in core business segments.

However, net profit declined to ₹21 crore, compared with ₹930 crore in the same quarter last year, primarily due to the absence of a one-time gain in the base period and an impairment loss in the latest quarter. These figures underline the distinction between operational growth and quarterly profit variability.

Strategic Significance for Paytm’s Long-Term Growth

We view this RBI authorisation as strategically significant for Paytm’s long-term growth ambitions. The ability to operate across all major payment aggregation channels provides a scalable foundation for merchant expansion, cross-border commerce, and enterprise partnerships.

This regulatory clarity enhances Paytm’s positioning as a full-spectrum payment infrastructure provider, capable of supporting India’s domestic commerce as well as its growing integration with global trade networks.

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