The fintech company stated that it is concentrating on its “longer tenure and larger ticket size” ZIP EMI product to further develop the credit business.
“Due to macroeconomic challenges and a slowdown in that segment, we have decided to discontinue the smaller-ticket ZIP product. These factors, alongside DLG-related accounting adjustments (which necessitated that we front-load costs and acknowledge reduced revenues in the early quarters), have affected our margins after disbursal on a smaller base. Nonetheless, we are witnessing the normalization of this trend and think that Ǫ4 FY25 represented the phase of reaching the lowest point. MobiKwik stated, “We anticipate that operational performance will revert to earlier levels, specifically a gross lending margin of approximately 40%, by the second half of FY26.”
Despite the turmoil in the lending sector, MobiKwik’s payment services business experienced widespread growth throughout the quarter. In Q1 FY26, revenue from the online payments vertical rose by 24.2%, reaching INR 213.1 Cr compared to INR 171.5 Cr in the same quarter of the previous year.
During the June quarter, MobiKwik’s payments GMV experienced a 53% year-on-year and a 16% quarter-on-quarter increase, reaching a record INR 38,400 Cr, driven by “high engagement and a growing registered user and merchant base.”
At the end of the quarter, its user base reached 18 crore and its merchant base reached 46.4 lakh. MobiKwik succeeded in keeping its net payments margin at 15 basis points (an increase of 4 bps YoY), and the gross margin for the payments business hit a record high of 28%, reflecting a YoY rise of 12 percentage points.
The company defines gross payment margin as the percentage of operating revenue retained from its payment services after accounting for the costs of payment gateways and user incentives.
“We observed widespread growth across all use cases… Our main payments metric is net payments margin, which has risen by 5 bps YoY due to cost optimisations… In its shareholder letter, the company stated, “We have expanded our presence on the merchant side by installing additional payment devices, including SoundBox and EDC (electronic data capture) terminals….”