Puneet Gupta, Founder and CEO of AstroTalk, highlighted that the primary driver for this growth is the lack of standardization in the traditional market.
“The spiritual market in India has always been large but extremely fragmented. Consumers were either buying from local vendors with no standardization or from small online sellers where authenticity was questionable,” Gupta stated.
By leveraging its existing brand equity as a trusted astrology service, AstroTalk has successfully transitioned users into product buyers. The platform currently reports a 24% repeat purchase rate, a high benchmark for the e-commerce sector. Furthermore, the growth is not limited to metros; nearly 50% of future sales are expected to originate from Tier II and Tier III markets, where access to authentic spiritual products is often limited.