The founders stated that schools contacting them and buying their products accounts for the majority of their sales during the last quarter. Ritesh Agarwal was curious about the proportion of their revenue that comes from business-to-business transactions. He was taken aback to discover that their website accounts for a mere 10% of sales. The “sharks” had a suspicion that competitors could readily copy their business model. According to Anupam Mittal, they are getting requests from companies looking to reach certain sustainability targets. There is nothing wrong with this, he added, although he had a suspicion that they might also choose to go with competitors.
According to one of the founders, because their products are superior, their clients have kept their contracts with them. Ritesh withdrew, and Namita Thapar did the same. According to her, she is never sure whether to support companies with a “low barrier of entry,” meaning that other competitors can enter the market with reasonable ease. She shared Ritesh’s admiration for the founders’ mindset. Even Aman Gupta expressed his satisfaction with the products and pledged to buy from them. “But I’m out as an investor,” he declared.