The next area of conflict is situated beyond the metros. In Tier-2 and Tier-3 cities, where quick-commerce penetration is still in the single digits, there exists a notable addressable demand if players can manage higher per-order costs.
At the same time, it will be necessary to engage more closely with regulators as zoning laws for dark stores evolve, local licensing requirements for food and grocery storage change, and e-commerce FDI norms are amended.
In order to ensure their long-term viability, operators need to expand not just geographically, but also to identify alternative ways of generating revenue, whether through B2B services, advertising platforms, or proprietary product lines.