Is Quick Commerce Slowing Down? Here’s What Q1 FY26 Results of Blinkit, Instamart, Zepto Say

Is Quick Commerce Slowing Down[1]

Three points you will get to know in this article:

1.Blinkit (Zomato) and Swiggy’s Instamart focus on sustainable growth, while Zepto slows to improve unit economics.

2.High costs in Tier-1 cities challenge profitability for Blinkit, Instamart, and Zepto despite aggressive discounting.

3.New rivals like Flipkart Minutes and BigBasket’s Q-commerce arm push incumbents to innovate in delivery, loyalty, and monetization.

From Rapid Expansion to Sustainable Growth

As companies redirect their attention from reckless growth to sustainability and profitability, India’s quick commerce sector is entering a more measured phase.

According to a recent report by ICICI Securities, the quick-commerce sector experienced an overall growth of less than 20% in Q1.

Concurrently, it has been reported that Blinkit, owned by Zomato, and Instamart from Swiggy surpassed the overall market performance, achieving sequential gross order value growth of around 25% and 22%, respectively.

Zepto’s Strategic Slowdown and Market Share Impact

In contrast, Zepto’s growth has leveled off as a result of intentional measures to decrease cash burn and to launch operations in new cities for the purpose of enhancing unit economics. This has led to a slower increase in GOV and a loss of market share to leading competitors.

The Saturation Challenge in Tier-1 Cities

Several reports have noted that the quick rollouts in India’s major metropolitan areas have created a limited amount of white space for new dark-store openings.  As Blinkit and Instamart manage more than a thousand mini-warehouses in Tier 1 cities, the marginal benefits of further densification are diminishing.

Concurrently, it has been reported that rising costs for real estate, staffing, and logistics have driven per-order expenses higher.  To maintain a rise in order volumes, generous discounts are necessary – but these are now severely impacting profit margins. Consequently, all market participants must weigh their aspirations for growth against the toll of increasing losses.

New Entrants Fuel Competitive Intensity

Aside from the quick commerce majors, traditional grocery platforms and e-commerce giants are intensifying their focus on rapid delivery.  The competition in the sector has intensified due to Flipkart’s “Minutes” service and BigBasket’s quick-commerce division, which have either leveraged existing store networks or repurposed dark stores.

The expanded competitive set is leading not only to additional discounting wars but also to a quickening of innovation in product assortment, delivery speed guarantees, and subscription loyalty programs.

Customer Retention Takes Center Stage

As the costs of acquisition increase, retention has become a vital lever.  Swiggy’s “Instamart One” and Blinkit’s loyalty tiers are designed to create customer retention, while in-app advertising and private-label FMCG lines provide revenue streams with higher profit margins.

In the meantime, establishing B2B fulfillment collaborations with local kiranas and integrating cloud kitchens offer further options for generating revenue from the current dark-store infrastructure.  However, transforming first-time users into repeat customers who generate profit is still a significant challenge, particularly with the onset of discount fatigue.

Beyond the Metros: The Next Growth Frontier

The next area of conflict is situated beyond the metros.  In Tier-2 and Tier-3 cities, where quick-commerce penetration is still in the single digits, there exists a notable addressable demand if players can manage higher per-order costs.

At the same time, it will be necessary to engage more closely with regulators as zoning laws for dark stores evolve, local licensing requirements for food and grocery storage change, and e-commerce FDI norms are amended.

In order to ensure their long-term viability, operators need to expand not just geographically, but also to identify alternative ways of generating revenue, whether through B2B services, advertising platforms, or proprietary product lines.

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