iLink Digital, a fast-growing digital transformation and AI solutions company founded in Chennai in 2002, is gearing up for a significant milestone—a proposed India IPO expected to raise between $250 million and $300 million in the next few years. The company, now headquartered in the US, is positioning itself as a leader in AI-driven services and proprietary solution development. According to co-founder and group CEO Sree Balaji, the rapid evolution of artificial intelligence will reshape the global technology landscape, pushing traditional services firms to reinvent themselves.

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Balaji explains that iLink Digital began as a product-engineering services provider but has since transformed into an AI-first organisation. Today, the company operates across data and AI, digital engineering, and security infrastructure managed services. Its customer base spans healthcare, life sciences, retail and consumer packaged goods, and the energy sector. Deep partnerships with technology leaders such as Microsoft, Databricks, and Snowflake strengthen its ability to deliver enterprise-grade AI and data solutions. A large portion of revenue now comes from advanced AI and analytics services.

Balaji believes the AI wave will alter the future of BPOs, IT services firms, and even product-engineering service companies. He compares the upcoming shift to the decline of medical transcription, but notes that AI is affecting businesses at unprecedented speed. What once required years of development—such as setting up a data warehouse—can now be deployed as a full-scale data estate in a much shorter timeline at far lower cost. He adds that innovation has never been the company’s challenge; securing large client contracts historically posed the tougher hurdle.

A key differentiator for iLink Digital is its suite of seven proprietary IPs, covering AI agent development, orchestration frameworks, and industry-specific solutions. The company has also created specialised IP for the retail and CPG sector. Balaji emphasises that iLink does more than implement AI—it builds robust, reusable solutions designed to deliver measurable outcomes for enterprises.

iLink’s largest delivery hubs are located in Pune and Chennai, each housing around 700 employees. The company also has teams in Mexico, Portugal, Argentina, and South Africa. A new eco-friendly campus is under construction in Trichy near the airport, designed to accommodate up to 700 people in phases. This expansion reflects the company’s confidence in India’s increasingly mature tech buyer ecosystem and the importance of proximity to GCC customers.

The firm has completed 11 acquisitions to date, targeting companies that strengthen niche technology capabilities—such as Databricks, low-code/no-code platforms, or data analytics—or open doors to new regional markets.

Balaji confirms that iLink Digital aims to list in India, where the market has a deeper understanding of services and solutions businesses. The company’s minority partner, True North, is supporting its inorganic growth strategy and IPO readiness. Discussions with bankers are ongoing. Beyond work, Balaji enjoys history, teaches Tamil and Sanskrit, and keeps a close watch on India’s current affairs.