In the official statement, Vipul Parekh, Bigbasket’s co-founder said that the brand had selected Khan as his universal appeal isn’t exclusive to a particular age group, geography and gender. This was highly important for a national brand like Bigbasket which has a wide audience.
SRK also has the ability to get under the skin of any character quickly and make him relatable to the audience. It was highly important for the customers to relate to the brand ambassador of the brand for Bigbasket.
In 2015, Bigbasket had received huge funding of $50 million from Bessemer Venture Partners. They were planning on expanding to 50 new cities by the end of 2015. Hence the choice of getting a popular Bollywood actor to endorse their brand seems to be justified.
As the company continued expanding their product line, adding new business lines and starting businesses in new cities, a versatile national icon like Shahrukh Khan helped them project the proper image of their company to the masses.
Having spent decades in the film business, Khan is the number 1 choice of brands for endorsements due to his intelligence, charisma and acting performances. Over the years he has worked with many big brands for products ranging from soft drinks to automobiles and of course e-commerce brands like Foodpanda and Bigbasket.