“We achieved product-market fit between February and March of this year, when we were present in only 30 communities. We are now present in 3,500 communities and have grown significantly. Over the previous six months, we have scaled up by 100X. “Our next goal is to reach 20,000 villages within the next year,” Selvam told reporters.
The business uses a “phygital” (physical plus digital) approach to serve semi-urban and rural clients in India, addressing the limited access to vital products in these regions. Currently, with a concentration on fresh and grocery products, the company distributes daily to cities and villages via a high-frequency supply chain. Customers can place orders using a mobile app or make purchases straight from three-wheeled electric carts that enter their towns.
“This offline presence builds trust with consumers, encouraging them to gradually shift to online purchasing,” said the company’s president.
India’s semi-urban and rural markets provide a $1.1 trillion opportunity, driven by rising smartphone use and improved internet connectivity. However, according to the company, existing players face three challenges: fragmented demand, diverse consumer preferences, and limited market penetration.
Wheelocity intends to overcome these challenges by offering high-frequency direct access infrastructure, beginning with basic commodities and progressing to discretionary categories.